Return & Refund Policy

What is your return and exchange policy?

All purchases made on shop.loadedlions.com are final.

We do not offer refunds or exchanges due to preference, sizing issues, or change of mind. Exchanges are only accepted in the event of:

A manufacturing defect, or
An incorrect item sent (wrong product or variation)

To be eligible for an exchange, the item must be:

Unworn, unused, unwashed
In its original condition and packaging
Accompanied by the original order number and proof of purchase

What should I do if I receive a defective or incorrect product?

If you receive a defective item or an incorrect product, please fill up this form here https://shop.loadedlions.com/pages/contact within 14 days from the date of delivery. Kindly include:

Your order number
Clear photos showing the issue
A brief description of the problem

Once your request is reviewed and approved, we will provide instructions on how and where to send the item for exchange. Items sent without prior approval will not be accepted.

Do you offer refunds?

No. We do not provide refunds under any circumstances. All approved cases will be processed as exchanges only.

How does the exchange process work?

Contact our support team at chat.crypto.com with the required details.
Upon approval, return the affected item as instructed.
Once received and verified, a replacement item will be shipped to you.

What if the product doesn’t fit?

We do not accept exchanges due to sizing or preference. Please refer to our size guide carefully before placing your order.

How long does the exchange process take?

Processing time may vary depending on stock availability and logistics, but we will keep you updated throughout the process.